This really happened

2am early Friday morning, last week

I answered the phone like normal, "Thank you for calling [Large Office Supply Company], my name is Liz, how can I help you?"

Her: I'd like to buy a gift card. Can you deliver that to me?

Me: Unfortunately, those are sold only in the stores. Can I locate your local store for you?

Her: Well, you see, it's for my dad, and it's a surprise. But I was in a car accident last year, and now I'm a paraplegic and I can't get into the store without him taking me.

Me: I certainly understand your predicament, but unfortunately--

Her: (sobbing and wailing) I have no legs! And my wheelchair tire is flat! (muffled laughter in the background from more than one voice. Yes, I can tell it was more than one voice. I'm on the phone all day long, for crying out loud)

Me: I can give you the phone number for the store, maybe they can work something out for you.

Her: (more *fake* wailing) And my tire is flaaaaat! *Click*


A never-ending source of blog fodder, my job.


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